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Positive Handling in Schools Training

Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending situation.
This course opens by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour and then goes on to explain how you can identify the stages of aggression and provides some tips on how you could de-escalate a pupil before they lash out. The course summarises the law on this subject and examines best practice in theory if you ever do need to restrain a pupil.

  • CPD Approved video-based e-learning course
  • High Quality Training Experience
  • Instant Online Access
  • Unlimited Platform Access 24/7, 365 days a year
  • Certificate available upon completion
Duration: Approx. 100 minutes

*Annual price per unit 


Discounts for larger volume and multi-year subscription purchases.
View our pricing options

About the Positive Handling in Schools Online Training Course

This Positive Handling in Schools Training course is a video-based e-learning course that provides all the training you need to understand how to handle, restrain and manage potentially violent and aggressive situations involving children, whilst maintaining your duty of care.

Aims of the course

At the end of the course you will have a solid understanding of child behaviour and the importance of positive handling, as well as knowing about the aggression curve and understanding the SCARF model involving five domains of human social experience.

You’ll know about government advice and guidance and the law, as well as being competent in decision-making process in the context of a Duty of Care. Finally, you will have acquired knowledge around physical intervention and restraint and understand aspects of screening, searching and confiscation.

Who is this online training course for?

This course is for people who work with and or oversee the care of children including care workers, social workers, school teaching staff and coaching personnel as well as employers at management level who are responsible for the provision of childcare.

Course content

1 The Course Structure

The course opens with an overview of the course, and you’ll find out about learning outcomes and what you should expect from the course.

2 A Serious Business

Module two explores the extent of difficult behaviours in schools, the repercussions, and how the failure to correctly handle these situations could impact pupils and your career.

Two scenarios based on real life situations are given to highlight to you exactly how serious situations can become and you will hear about facts and statistics regarding incidents that have happened in schools.

The Department for Education advice document about the Use of Reasonable Force is explained, and you’ll hear about some of the different choices you may be faced with.

3 The Aggression Curve

This module looks at the mechanics of aggressive behaviour and explains what aggression is and how to diffuse potentially aggressive situations. The Kaplan Wheeler (1982) Model is examined in detail to help you understand the situations that might increase stress levels and consequently sometimes trigger aggression. A strong emphasis is placed on the ‘de-escalation’ phase, as well as avoiding the ‘crisis’ stage where possible.

4 The SCARF Model

In this section, you will hear about some of the techniques that can be used to bring aggressive behaviour under control. The SCARF (Status, Certainty, Autonomy, Relatedness, Fairness) Model is explained in detail to help you understand how the brain behaves and reacts to different stimulus – both positive and negative. The model is then related to the aggression curve in order to help you to better understand and manage behaviour in different circumstances.

Next, you’ll be given advice and tips that may be of use when you are de-escalating a potentially violent or aggressive child or pupil, these include information about body language, tone of voice and the words you choose to use.

To conclude this chapter, you’ll be given all the information you need about bullet-pointed De-Escalation Scripts and been shown examples of what might be included at each stage of the script.

5 Government Advice and Guidance

In this module, you’ll learn about the official advice that can be used as a basis to bring aggressive and violent situations under control. A link to the ‘Use of Reasonable Force’ booklet is included in this section and information from the booklet is examined and discussed.

Next, the use of reasonable force is explored in more detail and you’ll be given examples of different scenarios to help you to understand when and why you may be required to use reasonable force.

No Contact policies are briefly explained at the end of this section.

6 Making decisions: Duty of Care

This module deals with making decisions, duty of care and the use of reasonable force. You’ll learn about who ‘duty of care’ decisions apply to and hear more information about accepted behaviour in different situations.

The use of reasonable force is explained in more depth, and you’ll learn about when it is and isn’t acceptable to use reasonable force. Examples of reasonable force, proportionality and honestly held beliefs are explained, and you’ll also hear about different types of scenarios to help you understand some of the different types of situation that can occur.

7 The Law

This module looks at the Acts of Parliament that can affect the way you behave when dealing with aggressive pupils or children.

The Hierarchy of Law is explained and you’ll learn about the different acts that protect individuals.

The Health and Safety at Work Act is explained, with particular reference to Employer’s Duties to Employees, Employer’s Duties to Others and Duties of Employees.

8Physical Intervention and Restraint

This module looks at best practice when having to intervene and restrain a pupil who is endangering themselves or the people around them. The risks of intervening versus not intervening are examined and you’re reminded of the other steps that should be taken before using any form of restraint.

You’ll hear about the dangers of getting things wrong, explore positional asphyxia and learn about the restraint positions that must be avoided included those causing prolonged restraint and prolonged struggling.

Restraint techniques – an overview is given here as often you will receive practical sessions demonstrating the different recommended holds. Diagrams are used to show the different types of hold you can and cannot use.

9 Screening, Searching and Confiscation

The key features of the government document ‘Screening, Searching and Confiscation Advice’ are summarised so you will understand the types of screening and searching that can be undertaken in schools.

You’ll learn about searching with consent and what to do if a pupil does not give consent to being searched and the items that can be searched for.

You’ll explore what constitutes reasonable grounds for confiscation and the circumstances under which you can search a pupil and why.


Note: Each module of this course requires the learner to take a short assessment before they will be able to progress to the next module. All modules must be completed and passed to pass the course.

In addition to this course, we offer a number of courses specific to the education sector including Autism Awareness online training and Safeguarding Children Training.

Ready-to-go online training

This module is ready-to-go and you could be up and running in a matter of minutes. If you’re still unsure, learn more about the benefits of RealSense’s ready-to-go online training or simply ask us for a demo. We can help you get started and remember our support team are always on hand if you need them.

What do you get?

Our course(s), designed by topic specialists, are simple and easy to use and can be completed in your own time, at your own pace. You will get unlimited 24/7 access to the learning platform, your resources, digital training record and access to your certificate is available upon completion.

When purchasing for larger groups of people, remember that our onboarding process can help setup the platform to meet the specific needs of your organisation.

If you cannot find the answer to your query in our Frequently Asked Questions, or if you would like a quote, a chat through your training requirements or just need some technical help then our support team are here to help. Contact us today.

How is it delivered?

Modules are delivered via our online learning platform, Activbase or available in alternative formats for use on a customer’s own Learning Management System (LMS). Once payment has been received, you will be sent an email from RealSense confirming your purchase followed by a separate email from our Activbase Learning Platform with details on how to access your course(s). Access is available 24/7 for the duration of your license. Customers requiring a different course format e.g. SCORM for use on their own LMS, please contact us with your requirements.

Positive Handling in Schools Training

Upon successful course completion, a certificate of achievement is available and or automatically added to a learner’s digital record. 

Digital certificate – print, download, store

The certificate itself includes the learner’s name, course title, completion score / result, completion date and any marks of approval, accreditation authorities, and or distribution partners. It can be downloaded, stored or printed.

Learning records

When using our platform Activbase, learning records are available 24/7 for review, tracking progress and access to certificates. Records contain details of sessions including progress, attempts and results. This and additional data such as associated CPD, standards and qualifications are logged and available for information insights and management reporting – a powerful resource for tracking compliance as well as monitoring learning pathways.

Please note: when accessing the course via standalone media or 3rd party systems, you will need to check those systems log learning activity appropriate to your training needs.


What they say…

Take a look at what organisations say about some of our online learning solutions

RealSense customer reviews 5 stars

“Excellent Course well presented, plenty of content and easy to follow.”

Scottish Water

RealSense customer reviews 5 stars

The RealSense team have the ability to really understand client needs and deliver exceptional results through their knowledge and passion for their craft. I cannot recommend them highly enough.”

M Group Services

RealSense customer reviews 5 stars

“Realsense are extremely knowledgeable, authentic, flexible but most of all they listen to the specific requirements of their clients. Realsense pride themselves on knowing their clients and provide full customisation of courses. The menopause awareness programme designed for organisations to support their employees is a game-changer.”

Menopause 360

RealSense customer reviews 5 stars

“The piece of work designed and developed by RealSense, tested and rolled out for HSBC was simply the best safety e-learning that the Bank had ever commissioned. We could not have done it without your expertise, drive and enthusiasm.”


“RealSense proved to be helpful, responsive and supportive throughout… a very satisfactory innovative product design to meet customer need.”

Institute of Gas Engineers and Managers

RealSense customer reviews 5 stars

“This e-learning training package is now even more flexible and easy-to-use, making it an excellent resource to assist employers in complying with fire safety legislation.”

Nottinghamshire Fire and Rescue Service

Product Specification

This module is designed to operate on industry standard multimedia PC compatible computers / laptops and or mobile devices with a suitable processor e.g. 2.0GHz Intel or AMD Processor, 4GB RAM or higher. A good reliable internet connection is required of at least 3Mb+/sec.


Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Articulate Mobile Player

Articulate Mobile Player in Apple iOS 10 or later on iPad
Articulate Mobile Player in Android OS 4.4 or later (optimized for tablets)


Internet Explorer 11 must be installed.


OS: Windows 7+ | Browser: Up to date | Video: Up to date video drivers | Memory: 1Gb+ RAM | Download Speed: Broadband (3Mb+/sec)
Courses accompanied by the VideoTile logo with the IIRSM and or CPD logos are approved courses owned by VideoTile Learning Ltd and distributed under licence.


JavaScript must be enabled for published courses to work.
Font downloads must be enabled to see the correct fonts and characters.
When using Internet Explorer, turn off Compatibility View for sites where your courses are hosted.

Screen Readers

Windows: NVDA, JAWS 16 or later
Mac: VoiceOver
iPhone: VoiceOver
iPad: VoiceOver
Android: TalkBack

Accessibility Guidelines

Storyline 360 output supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Revised Section 508 standards. Click here for a Voluntary Product Accessibility Template® (VPAT®).


Our standard courses conform to SCORM / AICC (and TinCan) e-learning standards and have been successfully delivered on over 30 different learning management systems worldwide.

Activbase Online

Activbase is our own simple and easy to use learning platform for administrating, distributing and managing training. Our video based courses are streamed via our Activbase platform.

Other Devices

Most of our products are available on devices including Tablet, iPAD, smartphone or deliverable via media such as CD-ROM, USB memory stick and more. Let us know what you need.

Want to customise the ready-to-go training with your brand and learning materials?
Looking for a bespoke e-learning solution tailored to your learning and development needs?
Contact our team to day to find out more!

Frequently Asked Questions

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Pre-sale - Have a question about price, discounts, customising, demos, access?

Q: How do I access the online learning course?

A: The course is accessed via our own Activbase learning platform, or can be made available as a SCORM object for you to upload to your own Learning Management System.

Q: What if I would like to add or change some of the content to make it more specfic to my organisation?

A: We can swiftly tailor courses to suit your specific training needs. Please contact our team to discuss your requirements and request a quote.

Q: Is it possible to arrange a demo?

A: Yes, of course. If you would like to have a demo of a course or the Activbase Learning Platform then simply contact our team who will be able to arrange a demo for you.

Q: I represent an organisation with lots of employees we would like to train. Can your solution manage that? How much will it cost? Is there a discount when buying for a large workforce?

A: Our digital learning solutions are suitable for small, medium and large organisations. The solution is scalable so you can purchase for an individual or for a large organisation. We have an affordable pricing structure with discounts available for larger volumes. Simply let us know what courses you would like, how many employees you wish to train and we can tailor a package to suit your specific training needs. Simply ask us for a quote.

What is Activbase?

Activbase is a simple and easy to use Learning Management System (LMS) from RealSense that you can use to access your online learning courses. It provides hosting, administration, distribution and tracking of learning activities from a single cloud based platform. Find out more about the features and benefits of Activbase.

Using our courses - Technical query? Forgotten my password?

Q: I have a technical issue, what should I do?

A: That’s an easy one. Please contact us. You can get in touch via our online form, email our support team or call your account manager or our technical support team today.

Q: I have forgotten my password, what should I do?

A: If you have forgotten or lost your Activbase password, you can request a password reset through our learning platform, Activbase.

Records and certificates - Is the course accredited? What if i fail? Can I download my certificate?

Q: Is the course accredited?

Most of our courses are accredited by relevant authorities / approval bodies applicable to the course such as CPD, RoSPA or IIRSM. Please don’t hesitate to ask if you have any specific standard / approval requirements.

Q: Will I get a certificate?

All courses come with a certificate of achievement in recognition of completing the course successfully. A digital record is stored with each learner’s history and certificates are available for access and download.

Q: What if I fail my course?

If you do not achieve the pass rate for the course then you will be given the opportunity to review the training content and attempt the assessment again. With some of the video based courses, the course may be locked on a third failed attempt, subject to a review by your organisation administrator of a member of the RealSense support team.

I have another question, can you help?

If you cannot find the answer to your question here or in our detailed Frequently Asked Questions, then please don’t hesitate to contact our team. We are here to help answer your queries, help get you started and make sure you are maximising our digital learning solutions throughout.

Ready to get started?

With over a million courses delivered, we help learners fulfill compliance and develop their knowledge, skills and competence. Let us help you today.

Customise with your brand, policies and more

Looking for a bespoke learning solution?

View and discuss our flexible pricing options

Want to customise the ready-to-go training with your brand and learning materials?

Looking for a bespoke e-learning solution tailored to your learning and development needs?

Contact our team to day to find out more!

Positive Handling In Schools Training Course
Positive Handling in Schools Training