LGBTQIA+ Awareness Training

This LGBTQIA+ Awareness online training course gives you an understanding of some of the issues facing the LGBTQIA+ community in the UK today and explains how to support diversity to create a positive and inclusive environment.

Whilst some progress towards an inclusive society is being made, some LGBTQIA+ people still face discrimination, exclusion and barriers at work. As well as explaining key terminology, challenges and the law, the course also explores becoming an ally to the LGBTQIA+ community and the steps you can take to promote inclusivity.

  • Customisable with your policies and practices
  • Explains and explores sexual orientation and gender identity
  • Unlimited access 24/7, 365 days a year
  • Certificate upon completion
Duration: Approx. 40 minutes

    *Annual price per unit 


    Discounts for larger volume and multi-year subscription purchases.
    View our pricing options

    About the LGBTQIA+ Awareness Online Training Course

    The LGBTQIA+ Awareness Training course has been developed to give you the tools and skills to create a fully inclusive environment, whether in the workplace or in your local community or beyond.

    While significant steps have been made, there is still work to be done to ensure full equality and protection for LGBTQIA+ individuals worldwide. More than a third of individuals still report feeling that they need to hide their sexuality at work for fear of discrimination, and two thirds of LGBTQIA+ people have experienced violence or abuse in their personal life.

    Our LGBTQIA+ Awareness online training course will help you to understand how to support diversity and promote inclusivity, making sure that all learners understand and respect one another.

    Aims of the course

    The aim of the course is to give an understanding of some of the issues facing the LGBTQIA+ community in the UK today.

    You’ll discover how to support diversity to create a positive and inclusive environment as well as understanding what it means to be an ally.

    At the end of this course you’ll have an understanding of:

    • LGBTQIA+ history, rights and law
    • gender and sexual orientation – key LGBTQIA+ terminology
    • prejudice and discrimination
    • how to foster an LGBTQIA+ environment

    Who is the LGBTQIA+ Awareness online training course for?

    This course is for anyone who wishes to increase their knowledge of diversity and understand the challenges encountered by the LGBTQIA+ community.


    Course content


    The opening chapter covers LGBTQIA+ history, life experiences for the LGBTQIA+ population, and LGBTQIA+ terminology.

    You’ll look at what the LGBTQIA+ acronym stands for, explore some of the key points in history and find out about the growing visibility of the LGBTQIA+ community.

    In this opening chapter. you’ll hear information around LGBTQIA+ life experiences and examine case studies explaining the experiences of people across the community.


    2Understanding gender and sexual orientation

    Although language constantly evolves, here we explore some of the common Key LGBTQIA+ terminology covering gender and sexual orientation, with definitions and information aimed at giving you a greater insight. By the end of this chapter, you’ll understand the difference between a person’s sex and their gender identity and learn about the importance of supporting gender expression.

    Sexual orientation – you’ll learn about what it means to be gay, lesbian, bi+, pansexual, omnisexual, queer, aromantic, asexual, fluid and questioning. (It is important to note that different terms may mean different things to different people).

    Gender and gender identity – the gender spectrum and gender diversity are explained and you’ll explore some of the terminology used to describe gender and gender related issues.

    This chapter also explains what it means to be intersex and the challenges intersex people may face.


    3LGBTQIA+ challenges

    Chapter 3 explores discrimination and the law and takes a detailed look at prejudice and inappropropriate behaviour.

    You’ll learn about The Equality Act (2010) and find out about direct and indirect discrimination as well as harassment and victimisation. You’ll read examples which help explain unwanted behaviour and the impact it can have.

    This chapter then moves on to challenging stereotypes and common assumptions, and you’ll find out about derogatory language and trivialisation as well as the difference between bullying and ‘banter’.


    4Fostering an LGBTQIA+ environment

    In this chapter, you’ll gain an understanding of the workplace challenges faced by people in the LGBTQIA+ community.

    Much research has shown the business benefits of promoting LGBTQIA+ equality where everyone is accepted and valued, and this chapter will explain this in more detail.

    You’ll look at the multiple ways the workplace can be made more inclusive by everybody (including by the leadership team and the rest of the workforce) and you’ll learn about the importance of using inclusive language and pronouns in communication.


    5Being an ally

    Throughout this section you’ll find out what being an ally means and how you can become an ally to the LGBTQIA+ community.

    An LGBTQIA+ ally is someone who supports and advocates for the rights, equality and wellbeing of individuals within the LGBTQIA+ community. You’ll learn about what this means and what allies might do.

    You’ll also find out about what else you can do to actively show support and promote inclusivity.



    At this stage, you’ll reflect on the information you’ve read and evaluate your knowledge and understanding of the course.


    For more information and workplace support, take a look at the rest of our Employment & HR online training courses here. You may also be interested in finding out more about Equality, Diversity and Inclusion Training or elearning information relating to Bullying and Harassment.

    Ready-to-go online training

    This module is ready-to-go and you could be up and running in a matter of minutes. If you’re still unsure, learn more about the benefits of RealSense’s ready-to-go online training or simply ask us for a demo. We can help you get started and remember our support team are always on hand if you need them.

    What do you get?

    Our course(s), designed by topic specialists, are simple and easy to use and can be completed in your own time, at your own pace. You will get unlimited 24/7 access to the learning platform, your resources, digital training record and access to your certificate is available upon completion.

    When purchasing for larger groups of people, remember that our onboarding process can help setup the platform to meet the specific needs of your organisation.

    If you cannot find the answer to your query in our Frequently Asked Questions, or if you would like a quote, a chat through your training requirements or just need some technical help then our support team are here to help. Contact us today.

    How is it delivered?

    Modules are delivered via our online learning platform, Activbase or available in alternative formats for use on a customer’s own Learning Management System (LMS). Once payment has been received, you will be sent an email from RealSense confirming your purchase followed by a separate email from our Activbase Learning Platform with details on how to access your course(s). Access is available 24/7 for the duration of your license. Customers requiring a different course format e.g. SCORM for use on their own LMS, please contact us with your requirements.

    LGBTQIA+ Awareness Training

    Upon successful course completion, a certificate of achievement is available and or automatically added to a learner’s digital record. 

    Digital certificate – print, download, store

    The certificate itself includes the learner’s name, course title, completion score / result, completion date and any marks of approval, accreditation authorities, and or distribution partners. It can be downloaded, stored or printed.

    Learning records

    When using our platform Activbase, learning records are available 24/7 for review, tracking progress and access to certificates. Records contain details of sessions including progress, attempts and results. This and additional data such as associated CPD, standards and qualifications are logged and available for information insights and management reporting – a powerful resource for tracking compliance as well as monitoring learning pathways.

    Please note: when accessing the course via standalone media or 3rd party systems, you will need to check those systems log learning activity appropriate to your training needs.


    What they say…

    Take a look at what organisations say about some of our online learning solutions

    RealSense customer reviews 5 stars

    “Excellent Course well presented, plenty of content and easy to follow.”

    Scottish Water

    RealSense customer reviews 5 stars

    The RealSense team have the ability to really understand client needs and deliver exceptional results through their knowledge and passion for their craft. I cannot recommend them highly enough.”

    M Group Services

    RealSense customer reviews 5 stars

    “Realsense are extremely knowledgeable, authentic, flexible but most of all they listen to the specific requirements of their clients. Realsense pride themselves on knowing their clients and provide full customisation of courses. The menopause awareness programme designed for organisations to support their employees is a game-changer.”

    Menopause 360

    RealSense customer reviews 5 stars

    “The piece of work designed and developed by RealSense, tested and rolled out for HSBC was simply the best safety e-learning that the Bank had ever commissioned. We could not have done it without your expertise, drive and enthusiasm.”


    “RealSense proved to be helpful, responsive and supportive throughout… a very satisfactory innovative product design to meet customer need.”

    Institute of Gas Engineers and Managers

    RealSense customer reviews 5 stars

    “This e-learning training package is now even more flexible and easy-to-use, making it an excellent resource to assist employers in complying with fire safety legislation.”

    Nottinghamshire Fire and Rescue Service

    Product Specification

    This module is designed to operate on industry standard multimedia PC compatible computers / laptops and or mobile devices with a suitable processor e.g. 2.0GHz Intel or AMD Processor, 4GB RAM or higher. A good reliable internet connection is required of at least 3Mb+/sec.


    Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
    Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
    Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

    Articulate Mobile Player

    Articulate Mobile Player in Apple iOS 10 or later on iPad
    Articulate Mobile Player in Android OS 4.4 or later (optimized for tablets)


    Internet Explorer 11 must be installed.


    OS: Windows 7+ | Browser: Up to date | Video: Up to date video drivers | Memory: 1Gb+ RAM | Download Speed: Broadband (3Mb+/sec)
    Courses accompanied by the VideoTile logo with the IIRSM and or CPD logos are approved courses owned by VideoTile Learning Ltd and distributed under licence.


    JavaScript must be enabled for published courses to work.
    Font downloads must be enabled to see the correct fonts and characters.
    When using Internet Explorer, turn off Compatibility View for sites where your courses are hosted.

    Screen Readers

    Windows: NVDA, JAWS 16 or later
    Mac: VoiceOver
    iPhone: VoiceOver
    iPad: VoiceOver
    Android: TalkBack

    Accessibility Guidelines

    Storyline 360 output supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Revised Section 508 standards. Click here for a Voluntary Product Accessibility Template® (VPAT®).


    Our standard courses conform to SCORM / AICC (and TinCan) e-learning standards and have been successfully delivered on over 30 different learning management systems worldwide.

    Activbase Online

    Activbase is our own simple and easy to use learning platform for administrating, distributing and managing training. Our video based courses are streamed via our Activbase platform.

    Other Devices

    Most of our products are available on devices including Tablet, iPAD, smartphone or deliverable via media such as CD-ROM, USB memory stick and more. Let us know what you need.

    Want to customise the ready-to-go training with your brand and learning materials?
    Looking for a bespoke e-learning solution tailored to your learning and development needs?
    Contact our team to day to find out more!

    Frequently Asked Questions

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    Pre-sale - Have a question about price, discounts, customising, demos, access?

    Q: How do I access the online learning course?

    A: The course is accessed via our own Activbase learning platform, or can be made available as a SCORM object for you to upload to your own Learning Management System.

    Q: What if I would like to add or change some of the content to make it more specfic to my organisation?

    A: We can swiftly tailor courses to suit your specific training needs. Please contact our team to discuss your requirements and request a quote.

    Q: Is it possible to arrange a demo?

    A: Yes, of course. If you would like to have a demo of a course or the Activbase Learning Platform then simply contact our team who will be able to arrange a demo for you.

    Q: I represent an organisation with lots of employees we would like to train. Can your solution manage that? How much will it cost? Is there a discount when buying for a large workforce?

    A: Our digital learning solutions are suitable for small, medium and large organisations. The solution is scalable so you can purchase for an individual or for a large organisation. We have an affordable pricing structure with discounts available for larger volumes. Simply let us know what courses you would like, how many employees you wish to train and we can tailor a package to suit your specific training needs. Simply ask us for a quote.

    What is Activbase?

    Activbase is a simple and easy to use Learning Management System (LMS) from RealSense that you can use to access your online learning courses. It provides hosting, administration, distribution and tracking of learning activities from a single cloud based platform. Find out more about the features and benefits of Activbase.

    Using our courses - Technical query? Forgotten my password?

    Q: I have a technical issue, what should I do?

    A: That’s an easy one. Please contact us. You can get in touch via our online form, email our support team or call your account manager or our technical support team today.

    Q: I have forgotten my password, what should I do?

    A: If you have forgotten or lost your Activbase password, you can request a password reset through our learning platform, Activbase.

    Records and certificates - Is the course accredited? What if i fail? Can I download my certificate?

    Q: Is the course accredited?

    Most of our courses are accredited by relevant authorities / approval bodies applicable to the course such as CPD, RoSPA or IIRSM. Please don’t hesitate to ask if you have any specific standard / approval requirements.

    Q: Will I get a certificate?

    All courses come with a certificate of achievement in recognition of completing the course successfully. A digital record is stored with each learner’s history and certificates are available for access and download.

    Q: What if I fail my course?

    If you do not achieve the pass rate for the course then you will be given the opportunity to review the training content and attempt the assessment again. With some of the video based courses, the course may be locked on a third failed attempt, subject to a review by your organisation administrator of a member of the RealSense support team.

    I have another question, can you help?

    If you cannot find the answer to your question here or in our detailed Frequently Asked Questions, then please don’t hesitate to contact our team. We are here to help answer your queries, help get you started and make sure you are maximising our digital learning solutions throughout.

    Ready to get started?

    With over a million courses delivered, we help learners fulfill compliance and develop their knowledge, skills and competence. Let us help you today.

    Customise with your brand, policies and more

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    View and discuss our flexible pricing options

    Want to customise the ready-to-go training with your brand and learning materials?

    Looking for a bespoke e-learning solution tailored to your learning and development needs?

    Contact our team to day to find out more!

    LGBTQIA+ Awareness Training