Home and Hybrid Working Training

Course content

1Introduction

The course begins by explaining what home and hybrid working are and gives you some statistics around both. You’ll find out about the benefits of home and hybrid working for employers and employees as well as the expectations for home and hybrid workers and the responsibilities you have.

2Health and safety when working at home

This important chapter explores some of the key considerations for protecting your health, safety and wellbeing whilst remote or home working. These include:

• your workstation – including device set up when remote working, how to prevent postural problems and eye strain (including when using portable devices), and exercises to benefit DSE users
• common hazards when homeworking – including preventing slips, trips and falls, care when lifting and manual handling, fire prevention, and electrical safety
• first aid and accidents – calling for help, accident reporting, insurance
• mental wellbeing – factors that can contribute to stress (work, non-work and personal), symptoms and effects of stress, coping techniques, social isolation
• social isolation and risk assessments – carrying out a homeworking or hybrid working risk assessment – checklist included

Throughout the chapter, you’re provided with a number of best practice examples, including illustrations to demonstrate hazards and DSE set-up, and quizzes to help you think about the decisions you might make in different scenarios.

There is a short knowledge check at the end of this chapter.

3Lone working

This chapter covers lone working, remote working and home security.

Within this chapter you’ll learn about the different steps you can take to enhance home security, and how to keep yourself and your premises safe when working at home.

4Meetings and communication

This chapter explores good communication and explains the best ways to keep your team together and communicate with colleagues when home or hybrid working.

You’ll learn about what to consider when committing to face to face meetings and where these should take place if you’re a home or hybrid worker.

The chapter concludes by exploring the best ways to manage online meetings and explores ways to minimise distractions, test your equipment, and make sure you’re aware of privacy when discussing sensitive information with colleagues when you’re based somewhere other than the workplace.

5Information security and confidentiality

This chapter explains internet security, and gives you information about how to stay alert to online security issues when working at home or in a hybrid role. You’ll find out about how to keep customer or employer information or data secure when working away from the office.

You’ll learn about data protection and the types of information that need to be kept secure and confidential, as well as how to keep yourself safe when working online.

You’ll also learn about the importance of being alert to scams, viruses and malware, and how to report breaches.

6Practical steps and guidance

The course concludes with an assortment of practical tips to help you be make home and/or hybrid working more successful. Amongst others, these include establishing boundaries, practising self-care, asking for help when needed, embracing technology and establishing a regular schedule.

7Assessment

Upon completion of the course, you’ll open up a short assessment comprising of a series of questions to test your knowledge and understanding. A downloadable certificate is immediately available upon completion.

As well as our work from home training courses, you may also be interested in our Lone Worker Personal Safety Online Training and our Mental Health Awareness Training Course. Alternatively, take a look at our full suite of Business & Soft Skills online training courses.