Mental Health First Aid Training

Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term, and are usually treated successfully with therapy and medication. But it is still a significant problem.

Mental Health First Aid Training teaches you how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment.

You’ll also be shown how to support those people and connect them with appropriate help from fellow employees, community resources, and healthcare professionals.

  • Brand new course with up-to-date facts, figures and statistics
  • Immediate access, available 24 hours per day
  • Video style learning with engaging, interactive content
  • Certificate upon completion
Duration: Approx. 90 minutes

*Annual price per unit 


Discounts for larger volume and multi-year subscription purchases.
View our pricing options

About the Mental Health First Aider Online Training Course

This Mental Health First Aider course introduces the subject and outlines the benefits of Mental Health First Aid and workplace wellness schemes.

During the course, you’ll hear about the way stress can affect both an individual and a workplace team and learn about how stress and mental health are linked.

You’ll explore the roles of employers, managers, and employees in ensuring that a Mental Health First Aid programme is successful.

The course concludes with a series of practical examples of how to apply Mental Health First Aid to real life situations and how to support employees who are experiencing mental health issues. You’ll also find out where to point individuals for further help and advice.


Aims of the course

After completing this course you will:

  • Be able to define and understand the importance of Mental Health First Aid.
  • Develop a greater understanding of workplace mental health and be able to work towards reducing stigma.
  • Understand the roles and responsibilities of employers and employees in achieving better mental health in the workplace.
  • Identify the issue of stress in the workplace.
  • Have gained an increased confidence around mental health issues.
  • Be able to develop and understand a wellness strategy in the workplace.


Who is this Mental Health First Aider training course for?

This course is aimed at people who would like to become a Mental Health First Aider in their workplace. It is also suitable for HR teams, managers and supervisors who are interested in starting a Mental Health First Aid programme.

Course content


Mental health is about how a person thinks, feels, and behaves. This course begins by providing an overview of the importance of  Mental Health First Aid Training courses in the workplace, and explains where and how they originated, and how they can support your team.

You’ll find out about the benefits of Mental Health First Aid training and look at why workplace wellness is important, whilst being shown current facts and statistics about the impact of mental health in the workplace.


This practical module examines stress in the workplace, looking at the causes, the symptoms and how it can be stopped or significantly reduced. You’ll find out about the similarities and differences between work related stress and mental health issues, and explore why these can sometimes occur at the same time.

Throughout this chapter you’ll take an in-depth look at the following:

  • Causes of work related stress
  • Signs of stress in an employee
  • Signs of stress in teams

You’ll then explore strategies for preventing stress from occurring.

3Employers’ Role

This chapter begins to examine the ways that employers can support mental health in the workplace. You’ll hear about discrimination and stigma, and find out about all the steps employers can take to provide a mentally well workplace, free from risk.

You’ll learn about building a more resilient workforce, and explore ways of making wellness a priority for all employees. You’ll hear about how to promote good, healthy habits, and create a more supportive, caring environment.

The importance of soft skills such as communication, emotional intelligence, and building trust are also explored.

Finally, this chapter gives you an in-depth overview of how you can create a clear policy and role document for Mental Health First Aiders.

4The Role of Management

In this chapter, you’ll focus on the role managers play in ensuring the success of Mental Health First Aider initiatives.

You’ll learn about how managers can approach mental health conversations and examine the relevance of ongoing Mental Health Training for Managers.

Next, you’ll explore the importance of talking at an early stage, find out how to support upset employees, and learn ways to manage ongoing illness in the workplace.

5Employee’s Role: Part 1

Here, you’ll begin by looking at ‘What makes a good mental health first aider’ and the practicalities of the role, as well as looking at the skills you may have that make you suited to undertake the position.

You’ll hear a lot of detailed, supportive information relating to holding conversations about mental health, with lots of practical ‘dos’ and ‘don’ts’ to support you in your Mental Health First Aider role.

6Employee’s Role: Part 2

This chapter continues to investigate the role you’ll play in ensuring the success of Mental Health First Aid programmes.

You’ll focus on how to reassure a colleague, and hear about how important this can be. You’ll learn practical hints and tips to help you as you undertake your role.

This chapter contains a section specifically focused on ‘Dealing with a Panic Attack’.

7Employee’s Role: Part 3

In this final chapter, you’ll learn a lot about the self-care techniques for dealing with anxiety so you can help support colleagues who may be experiencing it. You’ll find out about relaxation techniques, physical exercise, meditation and Cognitive Behavioural Therapy (CBT).

Next, you’ll look at how you can support people who have experienced a traumatic event or have PTSD. You’ll hear about the signs and symptoms they might display, and learn about what you can do to support them (if and when they feel ready).

Finally, you’ll hear about ‘Engaging with your Employer’ – learning about how successful Mental Health First Aiders maintain good communication with their employers, get support for themselves, and help implement a company-wide approach to good mental health and wellbeing.


This course can be complemented by our Mental Health Awareness Training which can also be found in our Health and Wellbeing Course Catalogue. Additionally, you might like to explore some of our additional wellbeing courses including Anti-Harassment and Bullying Training or Drug and Alcohol Awareness Training.

Ready-to-go online training

This module is ready-to-go and you could be up and running in a matter of minutes. If you’re still unsure, learn more about the benefits of RealSense’s ready-to-go online training or simply ask us for a demo. We can help you get started and remember our support team are always on hand if you need them.

What do you get?

Our course(s), designed by topic specialists, are simple and easy to use and can be completed in your own time, at your own pace. You will get unlimited 24/7 access to the learning platform, your resources, digital training record and access to your certificate is available upon completion.

When purchasing for larger groups of people, remember that our onboarding process can help setup the platform to meet the specific needs of your organisation.

If you cannot find the answer to your query in our Frequently Asked Questions, or if you would like a quote, a chat through your training requirements or just need some technical help then our support team are here to help. Contact us today.

How is it delivered?

Modules are delivered via our online learning platform, Activbase or available in alternative formats for use on a customer’s own Learning Management System (LMS). Once payment has been received, you will be sent an email from RealSense confirming your purchase followed by a separate email from our Activbase Learning Platform with details on how to access your course(s). Access is available 24/7 for the duration of your license. Customers requiring a different course format e.g. SCORM for use on their own LMS, please contact us with your requirements.

Mental Health First Aid Training

Upon successful course completion, a certificate of achievement is available and or automatically added to a learner’s digital record. 

Digital certificate – print, download, store

The certificate itself includes the learner’s name, course title, completion score / result, completion date and any marks of approval, accreditation authorities, and or distribution partners. It can be downloaded, stored or printed.

Learning records

When using our platform Activbase, learning records are available 24/7 for review, tracking progress and access to certificates. Records contain details of sessions including progress, attempts and results. This and additional data such as associated CPD, standards and qualifications are logged and available for information insights and management reporting – a powerful resource for tracking compliance as well as monitoring learning pathways.

Please note: when accessing the course via standalone media or 3rd party systems, you will need to check those systems log learning activity appropriate to your training needs.


What they say…

Take a look at what organisations say about some of our online learning solutions

RealSense customer reviews 5 stars

“Excellent Course well presented, plenty of content and easy to follow.”

Scottish Water

RealSense customer reviews 5 stars

The RealSense team have the ability to really understand client needs and deliver exceptional results through their knowledge and passion for their craft. I cannot recommend them highly enough.”

M Group Services

RealSense customer reviews 5 stars

“Realsense are extremely knowledgeable, authentic, flexible but most of all they listen to the specific requirements of their clients. Realsense pride themselves on knowing their clients and provide full customisation of courses. The menopause awareness programme designed for organisations to support their employees is a game-changer.”

Menopause 360

RealSense customer reviews 5 stars

“The piece of work designed and developed by RealSense, tested and rolled out for HSBC was simply the best safety e-learning that the Bank had ever commissioned. We could not have done it without your expertise, drive and enthusiasm.”


“RealSense proved to be helpful, responsive and supportive throughout… a very satisfactory innovative product design to meet customer need.”

Institute of Gas Engineers and Managers

RealSense customer reviews 5 stars

“This e-learning training package is now even more flexible and easy-to-use, making it an excellent resource to assist employers in complying with fire safety legislation.”

Nottinghamshire Fire and Rescue Service

Product Specification

This module is designed to operate on industry standard multimedia PC compatible computers / laptops and or mobile devices with a suitable processor e.g. 2.0GHz Intel or AMD Processor, 4GB RAM or higher. A good reliable internet connection is required of at least 3Mb+/sec.


Windows: Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later

Articulate Mobile Player

Articulate Mobile Player in Apple iOS 10 or later on iPad
Articulate Mobile Player in Android OS 4.4 or later (optimized for tablets)


Internet Explorer 11 must be installed.


OS: Windows 7+ | Browser: Up to date | Video: Up to date video drivers | Memory: 1Gb+ RAM | Download Speed: Broadband (3Mb+/sec)
Courses accompanied by the VideoTile logo with the IIRSM and or CPD logos are approved courses owned by VideoTile Learning Ltd and distributed under licence.


JavaScript must be enabled for published courses to work.
Font downloads must be enabled to see the correct fonts and characters.
When using Internet Explorer, turn off Compatibility View for sites where your courses are hosted.

Screen Readers

Windows: NVDA, JAWS 16 or later
Mac: VoiceOver
iPhone: VoiceOver
iPad: VoiceOver
Android: TalkBack

Accessibility Guidelines

Storyline 360 output supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Revised Section 508 standards. Click here for a Voluntary Product Accessibility Template® (VPAT®).


Our standard courses conform to SCORM / AICC (and TinCan) e-learning standards and have been successfully delivered on over 30 different learning management systems worldwide.

Activbase Online

Activbase is our own simple and easy to use learning platform for administrating, distributing and managing training. Our video based courses are streamed via our Activbase platform.

Other Devices

Most of our products are available on devices including Tablet, iPAD, smartphone or deliverable via media such as CD-ROM, USB memory stick and more. Let us know what you need.

Want to customise the ready-to-go training with your brand and learning materials?
Looking for a bespoke e-learning solution tailored to your learning and development needs?
Contact our team to day to find out more!

Frequently Asked Questions

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Pre-sale - Have a question about price, discounts, customising, demos, access?

Q: How do I access the online learning course?

A: The course is accessed via our own Activbase learning platform, or can be made available as a SCORM object for you to upload to your own Learning Management System.

Q: What if I would like to add or change some of the content to make it more specfic to my organisation?

A: We can swiftly tailor courses to suit your specific training needs. Please contact our team to discuss your requirements and request a quote.

Q: Is it possible to arrange a demo?

A: Yes, of course. If you would like to have a demo of a course or the Activbase Learning Platform then simply contact our team who will be able to arrange a demo for you.

Q: I represent an organisation with lots of employees we would like to train. Can your solution manage that? How much will it cost? Is there a discount when buying for a large workforce?

A: Our digital learning solutions are suitable for small, medium and large organisations. The solution is scalable so you can purchase for an individual or for a large organisation. We have an affordable pricing structure with discounts available for larger volumes. Simply let us know what courses you would like, how many employees you wish to train and we can tailor a package to suit your specific training needs. Simply ask us for a quote.

What is Activbase?

Activbase is a simple and easy to use Learning Management System (LMS) from RealSense that you can use to access your online learning courses. It provides hosting, administration, distribution and tracking of learning activities from a single cloud based platform. Find out more about the features and benefits of Activbase.

Using our courses - Technical query? Forgotten my password?

Q: I have a technical issue, what should I do?

A: That’s an easy one. Please contact us. You can get in touch via our online form, email our support team or call your account manager or our technical support team today.

Q: I have forgotten my password, what should I do?

A: If you have forgotten or lost your Activbase password, you can request a password reset through our learning platform, Activbase.

Records and certificates - Is the course accredited? What if i fail? Can I download my certificate?

Q: Is the course accredited?

Most of our courses are accredited by relevant authorities / approval bodies applicable to the course such as CPD, RoSPA or IIRSM. Please don’t hesitate to ask if you have any specific standard / approval requirements.

Q: Will I get a certificate?

All courses come with a certificate of achievement in recognition of completing the course successfully. A digital record is stored with each learner’s history and certificates are available for access and download.

Q: What if I fail my course?

If you do not achieve the pass rate for the course then you will be given the opportunity to review the training content and attempt the assessment again. With some of the video based courses, the course may be locked on a third failed attempt, subject to a review by your organisation administrator of a member of the RealSense support team.

I have another question, can you help?

If you cannot find the answer to your question here or in our detailed Frequently Asked Questions, then please don’t hesitate to contact our team. We are here to help answer your queries, help get you started and make sure you are maximising our digital learning solutions throughout.

Ready to get started?

With over a million courses delivered, we help learners fulfill compliance and develop their knowledge, skills and competence. Let us help you today.

Customise with your brand, policies and more

Looking for a bespoke learning solution?

View and discuss our flexible pricing options

Want to customise the ready-to-go training with your brand and learning materials?

Looking for a bespoke e-learning solution tailored to your learning and development needs?

Contact our team to day to find out more!

Mental Health First Aid Training