£25.00
*Annual price per user
This Principles of Communication Training course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use, it is essential to ensure that your communication is appropriate and effective.
Upon completion of the Principles of Communication Training course, you should have a good understanding of the reasons why people communicate, different methods of communication and understand communication barriers and how to reduce and overcome them. You will also be aware of how to seek help with communication issues and the aspects of confidentiality that can influence communication.
This course is for people working in the adult social care sector, where communication is important in understanding a service user’s needs.
Note: Each module of this course requires the learner to take a short assessment before they will be able to progress to the next module. All modules must be completed and passed to pass the course.
Call our team today on +44(0)1332 208500
Our e-learning courses use formal and informal assessment methods to check learner understanding and measure the transfer and retention of knowledge and skills. Upon successful completion of a formal assessment (achieving the pass mark or above), a certificate is awarded to the learner in recognition of their achievement.
A digital certificate can be downloaded and / or printed. Users may prefer the ‘paper-less’ option that automatically updates their digital learning record, stored in the cloud. Records contain details of sessions including progress, attempts and results – stored on our platform or the client’s Learning Management System (LMS).
Learning records are available 24/7 to review sessions, learner progress as well as provide access to certificates. This information is ideal for recording learning activity centrally including any associated CPD. Various reports demonstrate proof of planned and recorded learning activities. This assists with the management of compliance as well as pathways for achieving competence and behavioural change.
The e-learning certificate includes a unique Certificate ID specific to that learner, learner’s name, course title, the score percent mark achieved along with the date of completion and the marks of the approval, accreditation authorities and / or distribution partners.
With over a million courses delivered, we help learners fulfill compliance
and develop their knowledge, skills and competence. Let us help you today.
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We have a broad range of delivery options
Our standard courses conform to SCORM / AICC (and TinCan) e-learning standards and have been successfully delivered on over 30 different learning management systems worldwide.
Activbase is our own simple and easy to use learning platform for administrating, distributing and managing training. Our video based courses are streamed via our Activbase platform.
Most of our products are available on devices including Tablet, iPAD, smartphone or deliverable via media such as CD-ROM, USB memory stick and more. Let us know what you need.
Want to customise the ready-to-go training with your brand and learning materials?
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