Bespoke E-Learning for ITV’s “I’m A Celebrity… Get Me Out of Here!”

Bespoke E-Learning for ITV’s “I’m A Celebrity… Get Me Out of Here!”

REALSENSE looks back at its Bespoke E-Learning for ITV’s Top Rated TV Show

Since 2002, ITV has livened up our winter nights with its popular TV show “I’m a Celebrity Get Me Out of Here!” being beamed live into our living rooms. The show needs no introduction – bush tucker trials, creepy crawlies and the campsite shower have all become TV gold. However, have you ever thought how many people it takes to get the show on the road – and onto our screens?

In the earlier years, the production team was primarily made up of over 600 people from the UK, Europe and Australia, many of whom would need to be on site for up to 3 months before filming began – a large team all needing health and safety training. Achieving this was in some ways even more challenging than some of the trials faced by the show’s celebrities.

The challenges of training in the jungle

Initially, the crew would undertake an induction session upon arrival on site in Australia. The on-site health and safety team, headed up by Bob McCarron, medical supervisor for the show, delivered training on a face to face basis. Trying to co-ordinate the training of personnel in groups of 1 to 15 without adversely affecting set-up was a real challenge. On occasions, training could result in significant lost time up to as much as an entire working week. Training suffered from busy schedules and personnel spread over multiple locations with some crew members not able to complete their training effectively, putting themselves and others at greater risk.

The key issues to address

There were a number of considerations and points to address:

  1. the risk associated with crew members working on site before receiving induction training
  2. all personnel were having to be trained on site by the health and safety team on arrival
  3. time taken to deliver training was lengthy
  4. training records needed to be logged and recorded so compliance could be monitored
  5. the training had to fit in and around setup and production schedules
  6. existing learning resources were ideally to be used and evolved where possible
  7. the knowledge and expertise from existing induction needed to be an integral part of the solution.

Creating site safety e-learning for a production team

Online learning was an obvious fit, and the design of the site safety induction started to take shape. The aim being to enable staff to access and complete the training prior to arriving on site.

REALSENSE worked alongside Health and Safety specialists Praxis42 to put together a bespoke e-learning solution that could be delivered to all of ITV’s production team around the world prior to arrival on site.

It was important to ensure that the training was meaningful, memorable and measurable. Whilst many people may associate general health and safety training as quite dull and boring and not particularly user-friendly – we turned our attention to producing an engaging learning experience. The bespoke e-learning solution comprised of interactions that built on the fun themes of the show and attractive challenges that tested the transfer of knowledge and retention of the learnings.

We took time to understand what ITV was looking to achieve and then designed a way to incorporate those elements into the training. The learning was presented with easy to use navigation- sections logically presented relating to all elements of jungle life, focusing on hazards and issues the crew could face on site. The course addressed hazards identified in the environment, from fires, weather, animals and insects and environmental issues as well as all the necessary health and safety requirements needed to ensure the safety of the team and compliance associated with all of the safety points.

Positive Feedback

We were delighted with the feedback we received for this project, ITV reported that their crew arrived on site fully trained, with detailed knowledge of the major risks of the jungle and the site safety procedures. This saved significant time and money, with ITV reporting that by using the bespoke e-learning they had saved money on their overall training budget too.

The training was delivered successfully, with an increase in uptake of approx. 25% over previous face-to-face training. It is always rewarding to have a satisfied customer and in this case a safe and happy production team, with some feeding back that it was “the best training we’ve ever done”.

REALSENSE at the E-Learning Awards

In 2015, we were excited (and proud!) for the bespoke e-learning solution to be shortlisted for the E-Learning Awards alongside ITV and Praxis42, in the category “Best use of e-learning to ensure compliance with external regulations or internal policies”.

REALSENSE nominated for E-Learning Awards with ITV and Praxis42 in the category of “Best use of e-learning to ensure compliance with external regulations or internal policies” for its work on ITV’s “I’m A Celebrity…Get Me Out Of Here!”

The teams enjoyed a great night at the awards and although we were just pipped to the winner’s prize, we were delighted with the recognition for our bespoke work.

Bespoke E-Learning from REALSENSE

Our work with ITV is one of many examples of our bespoke work. Whether it’s compliance, induction, system or product training, our bespoke solutions are designed to fulfill our customer’s training needs, their culture and brand.

We inolve our customers throughout our production process – whether delivering accessible content to impaired learners, providing multi-lingual learning on multiple devices or as with ITV, delivering bespoke e-learning that addresses unique requirements – we build learning that drives change and achieves goals.

The real value of our bespoke solutions can be seen by the positive impact it has on our client’s learners and the transformations their organisations have seen.

Ground up development or evolving existing resources

Whether ‘starting from scratch’ or building on existing training resources, we collaborate with customer teams and subject matter experts to identify and define clear learning objectives. We’ll plan content, design storyboards and evolve a look and feel that delivers quality e-learning, on time and to budget.

Our experience shows that good collaboration delivers greatest results so we involve our clients throughout all stages of production to ensure we maximise the potential of our solutions. You can take a closer look at some examples of our work in our bespoke e-learning section.

Modern Slavery in the UK – Whose Problem is it?

Modern Slavery in the UK – Whose Problem is it?

Addressing the growing hidden issue of Modern Slavery

For many people across the UK, today is the day businesses reopen their doors, consumers head out to grab a cheap bargain and retailers try to make up for lost lockdown profits by staying open for 24 hours a day. But did you know, today is the International Day for the Abolition of Slavery. It is 250 years since the transatlantic slave trade was abolished, yet the UK government estimates that there are tens of thousands of people in the UK today in slavery, with over 5000 modern slavery offences recorded in 2019.

What is Modern Slavery in 2020?

Modern Slavery takes many forms, but increasing cases of human trafficking, labour exploitation and debt bondage are appearing in the UK workplace. Modern slavery exists everywhere – in our communities and our local businesses and as well as trafficking also includes sexual exploitation, domestic slavery and forced labour.

According to antislavery.org, Human Trafficking exists because vulnerable people are often willing to take big risks in order to provide for their families and traffickers exploit this human desire, often offering victims a seemingly great job in the UK. When they arrive here, the situation is completely different – their passport might be taken away, they could be told they have to pay off their debt to their traffickers before they can leave and they’re exposed to violence and threats. They are trapped here with no possessions, no means to return and become totally reliant on their traffickers.

Vulnerable British people are also targeted – especially individuals from disadvantaged backgrounds (including children) – to be groomed into drug criminal gangs in so-called ’county lines’ trafficking.

Where does Modern Slavery occur?

Modern Slavery can happen anywhere, in any industry including (but not limited to) farms, in the construction industry, in shops, hospitality, the beauty industry, car washes or during the manufacturing process in factories. It is often driven by consumer desire for cheap products and services with very little thought given to the people it could be harming.

Complicated and convoluted labour supply chains can often allow forced labour to thrive. Some companies with large market presence in the UK may indirectly rely on people working in slavery to produce the goods they sell, or have supply chains that can encourage trafficking. Many companies use sub-contracting and supply chains managed by external staff can often mask or hide company involvement in slavery – whether intentional or not.

Clearly, Modern Slavery is a problem that everyone needs to be made aware of so that staff within UK organisations can work together to diminish the tolerance of slavery and in time, eradicate it all together.

 

Spotting the signs of Modern Slavery

 

You will probably come across people who are in slavery on a regular basis and they may appear ordinary, just like you and me. But, take a closer look and you might spot some of the common warning signs – red flags – that indicate that slavery could be occurring.

Working Conditions

Victims may have no contract, be unable to choose when or where they work, not have any time off or be forced to work long hours over long periods. They could also be reluctant to share personal information with colleagues.

Living Arrangements

Victims may not know their home or work address, live in poor, sub-standard or unsuitable accommodation, have no choice about where they live or who they live with or live in excessively large groups in the same place.

Restricted Freedoms

Victims may not have possession of their passport or identity documents, they could appear reluctant to seek medical care when needed and depend on their employer or other person for work, travel and accommodation without any freedom of choice.

Physical Appearance

Victims may suffer injuries that could be a result of assault or control measures, they may wear the same clothes every day, not be dressed adequately for work or be without protective or warm clothing. They could also have unexplained injuries.

Finances

Victims may receive little or no payment for their work, have no access to their own money, be charged for services they don’t want or need or be disciplined through punishment or fines.

If you suspect that someone is in slavery, do not confront them or try to fix it yourself as this could lead to increased harm for them. Instead, inform relevant authorities or organisations such as the Modern Slavery Helpline on 08000 121 700 or if necessary call the Police.

Educating your workforce to help prevent Modern Slavery

 

The Modern Slavery Act 2015 requires all organisations with a turnover of over 37 million to produce an annual statement on how they are combatting Modern Slavery. However, all organisations have a responsibility to make their staff aware of this escalating problem and a growing number are now requesting evidence of an ethical supply chain, free from Modern Slavery, where all individuals are treated fairly and justly and their Human Rights are supported. By recognising and talking about this issue, we can raise awareness amongst our friends, employees and co-workers.

Modern slavery awareness training

Staff training, such as that provided in our Modern Slavery Awareness Training Course is essential to help teach all staff about this issue, thus helping eradicate the issue of Modern Slavery in workforces across the UK.

If you would like more information about how we can support your staff training and help raise your employees awareness of Modern Slavery, take a look at our Modern Slavery awareness training which forms part of our Corporate Governance suite of courses which includes also LGBTQ Awareness training, Equality and Diversity training and many more.

Mental Health Awareness Week – Being Kind to Yourself

Mental Health Awareness Week – Being Kind to Yourself

Hosted by the Mental Health Awareness foundation, this week (May 18th – 24th) is Mental Health Awareness Week with the theme this year being ‘Kindness’. 

With data from the Office of Statistics published by Public Health England showing that more than 4 in 5 (84.2%) of us are worried about the effect that the coronavirus pandemic is having on our lives and around 50% saying it is affecting their wellbeing and reporting high levels of anxiety, it lead me to wondering if kindness to others should extend to being kind to ourselves.

For many of us, the last 9 weeks have probably been one of the most challenging times experienced in our lifetimes. The initial shock of the significant changes to our lives may have passed but we are now left grappling with a new kind of normal that many people find hard to manage.

Everyone in the country has been affected by COVID-19 in some way – be it through enforced staying at home and being separated from friends and family, uncertainty about work or education or knowing someone who has been taken ill or sadly taken from us with the virus. Some of us are furloughed or working from home, others are unemployed or doing a totally different kind of job.

We hear stories of brave key workers putting their lives on the line, we face the challenges of home schooling, we hear conflicting news reports, we deal with life under lockdown, the lifting of lockdown, confusion, gossip and speculation – the list of challenges to our mental health goes on and on. The normality as we knew it already seems a distant memory, and with no fixed date for its’ return, it is easy to get caught up in longing for the familiar and feeling anxious about the future – both of which can both negatively impact our mental health. 

Mentalhealth.gov says that our mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood and never more so than now. 

With so much going on, it is important to take time to look after our mental health – and following the Metal Health Awareness Week theme of ‘Kindness’, as well as looking out for our children, our family, our friends and our colleagues, we should make sure to take some time just to be kind to ourselves. It can be easy to neglect our own mental health, assuming that we can just keep plodding on and we will be fine. But actually, if we’re not fine, that’s OK and it is important to acknowledge it. Mental health and wellbeing are as much a part of our genetic makeup as our physical health and capability and everyone will have their own levels of tolerance, adaptability and resilience. Just because one person finds their current situation perfectly fine to manage, it doesn’t mean you will be able to too. So, as well as looking after ourselves physically, it is just as important to find the time to look after ourselves mentally and emotionally – especially now, when we’re dealing with such challenging times.

To help the needs of our clients and the people around us, the team here at REALSENSE has been working in partnership with Mental Health experts at Zentano and developing our ‘Mental Health’ interactive online learning course. We’ve also been trying to focus on looking after our own mental health. Different things work for different people and a quick (virtual) office poll showed that we all have different ways of looking after ourselves.

Mental Health Awareness – Wellbeing Tips

Some of the simple steps we have found help look after our mental wellbeing include: 

Establish a routine. Whether that’s doing some work before home schooling, splitting the day between the two or just writing a quick to-do list on a post-it note, breaking tasks into smaller, more manageable chunks and feeling a sense of achievement upon completion can be beneficial to mental health.

Stay connected. It’s easy to become isolated very quickly when working from home or if you’re stuck indoors in isolation. Zoom, Facetime, Teams, Skype, all of these can keep us in touch with friends, family and colleagues. Even making sure you say ‘good morning’ to one another in the company group chat can make you feel like you’re still a part of a team and have human connections. Have a virtual team coffee morning with your colleagues or get your book club together (virtually) for a glass of wine and a chat. New normal can still feel normal when there is a human connection.

Get some exercise. This can vary from a gentle walk, a Joe Wicks PE session or a full-on Body Combat session on your gym instructor’s YouTube channel (although try not to kick your husband’s pride and joy TV by accident like I did). 

Do something nice for yourself. Whatever it might be. Make time to read a book or watch a movie, or have a good home pamper.

Stay hydrated. Drinking plenty of water is great for helping our brains function and keeping us feeling more alert. My Mum would say ‘nothing beats a good cup of tea’ (although be careful not to overdo caffeine).

Sleep. It’s not always easy to come by lately, with so much going on in our minds; some people find it hard staying asleep, some people find it hard getting to sleep as it can be difficult switching off in the evening. There are some links below that can help with various techniques and suggestions. Personally, I like reading and using Headspace whereas a colleague (naming no names) confessed to watching the Twilight movies at 5am! Being aware and trying to find things that work for you is what matters as sleep is so important in maintaining good mental health. 

In a world where you can be anything, be kind

Jennifer Dukes Lee

One of my favourite quotes is “In a world where you can be anything, be kind”. Clearly now is the time for coming together with kindness but amongst all the amazing acts of kindness we learn are done every day, this week how about taking some time out for your own mental health and being kind to yourself? 

Our Stress & Mental Health Awareness training courses form a part of our growing Health and Wellbeing training suite.

 All the links below also offer help and advice to support your mental health and wellbeing. 

https://www.ted.com/talks/andy_puddicombe_all_it_takes_is_10_mindful_minutes?language=en#t-541410