Pride Month is an annual awareness event held in June that celebrates LGBTQ+ communities and highlights LGBTQ+ history. For organisations, it is also an opportunity to reflect on LGBTQ+ workplace inclusion and ensure inclusive practices are embedded throughout the year, not just during awareness campaigns.
While progress has been made in LGBTQ+ rights and representation, many individuals still experience discrimination, exclusion, or a lack of understanding in the workplace.
According to Stonewall, 39% of LGBT+ employees in the UK feel they need to hide their identity at work due to fear of discrimination and 35% of LGBT staff have hidden or disguised their identity at work because they were afraid of discrimination.
This highlights why LGBTQ+ workplace inclusion and awareness training remain essential in creating environments where everyone feels respected, supported, and able to be themselves.
What is Pride Month?
Pride Month is a global awareness and celebration event held each June. It originated from the Stonewall Riots of 1969 in New York, a pivotal moment in LGBTQ+ history that helped spark the modern LGBTQ+ rights movement.
Since then, Pride has grown into a worldwide event marked by marches, education, advocacy, and community celebration.
Today, Pride Month is both a celebration of progress and a reminder of the ongoing work needed to achieve full equality. It highlights the importance of visibility, acceptance, and continued education around LGBTQ+ identities and experiences.
For organisations, it is also a valuable opportunity to reflect on workplace culture and consider how inclusive policies, behaviours, and training can support LGBTQ+ employees throughout the year.
Why LGBTQ+ workplace inclusion still matters
Despite increasing awareness, many LGBTQ+ employees still face challenges at work, including:
Experiencing discrimination or bias
Hearing or witnessing inappropriate language
Microaggressions or exclusion from teams
Feeling unable to be open about their identity
A lack of understanding around LGBTQ+ terminology, gender identity, and sexual orientation can also contribute to unconscious bias and unintentional exclusion.
Creating an inclusive workplace is therefore not only about compliance with the Equality Act 2010, but about building a culture where every individual feels valued, respected, and able to be themselves.
Our partnership with the LGBT Foundation
We are proud to work in partnership with LGBT Foundation, one of the UK’s leading LGBTQ+ health and wellbeing charities.
The LGBT Foundation provides vital support services, advocacy, and education to improve the lives of LGBTQ+ people across the UK. Their work includes health and wellbeing support, research, community services, and initiatives focused on tackling inequality and promoting inclusion.
Through this partnership, our LGBTQ+ Awareness Online Training Course is officially endorsed by the LGBT Foundation, recognising its quality, accuracy, and relevance in supporting inclusive workplace learning.
plays an important role in building inclusive workplace cultures. It helps employees and managers develop the knowledge and confidence needed to interact respectfully and challenge discrimination effectively.
Our LGBTQ+ Awareness Online Training Course is designed to support organisations in building understanding, confidence, and inclusion across all levels of the workforce.
The course provides practical, accessible learning that supports employees in developing inclusive behaviours and improving workplace culture.
It covers key areas including:
LGBTQ+ identities and inclusive terminology
Gender identity and sexual orientation
The Equality Act 2010 and workplace responsibilities
Workplace discrimination, bias, and microaggressions
Inclusive communication and language
Allyship and everyday inclusive behaviours
Real-life experiences from LGBTQ+ individuals are included throughout the training to help build empathy and deepen understanding.
By improving understanding in these areas, organisations can reduce barriers, increase empathy, and create more supportive working environments.
Building inclusive workplaces beyond Pride Month
While Pride Month is an important moment for visibility and awareness, workplace inclusion must be continuous rather than occasional.
Organisations can support LGBTQ+ inclusion by:
Embedding inclusive behaviours into everyday culture
Providing regular equality, diversity and inclusion training
Reviewing workplace policies and language
Encouraging open, respectful communication
Actively challenging discrimination and exclusion
Small, consistent actions can make a significant difference in creating workplaces where everyone feels safe, respected, and able to be themselves.
Summary
Pride Month is a valuable opportunity to reflect, learn, and take action towards more inclusive workplace cultures. However, meaningful change happens through ongoing commitment, education, and awareness throughout the year.
Through our partnership with LGBT Foundation, we remain committed to supporting organisations with high-quality LGBTQ+ awareness training that helps build inclusive workplaces where everyone can thrive.
If you would like to strengthen LGBTQ+ inclusion within your organisation, we offer an accredited LGBTQ+ Awareness Online Training Course designed to support inclusive workplace culture and improve understanding at all levels. Get in touch with our team to find out more.
Positive handling in schools has become critical due to a rise in challenging behaviours and emotional dysregulation among students, demanding a shift towards proactive, non-punitive, and safe intervention strategies. Positive handling in schools focuses on de-escalation, building trust and protecting students and staff while ensuring compliance with legal standards regarding ‘reasonable force’. As behavioural challenges in schools increase, the need for safe, trained and preventative positive handling approaches has never been greater.
From 1 April 2026, the Department for Education (DfE) updated its guidance on ‘Restrictive Interventions, including the use of reasonable force in schools‘, replacing previous guidance and strengthening expectations around safeguarding and accountability. The revised framework reinforces that any use of force must never be used as a form of punishment, discipline or to secure compliance. Instead, it places clear emphasis on prevention, early intervention and de-escalation, alongside the development of positive handling plans for pupils identified as higher risk. Schools are also now expected to ensure that all significant incidents involving the use of force are formally recorded and communicated to parents or carers in a timely and transparent way.
What was once considered best practice is now firmly embedded as expectation: prevention, de-escalation, clear decision-making, and robust staff training are essential to safeguarding compliance and pupil safety.
Challenging behaviour in schools is rising
In England, there were 787,000+ suspensions in the 2022/23 academic year, alongside over 9,000 permanent exclusions, with disruptive behaviour being the leading reason. The trend has continued upward post-pandemic. More information and education statistics are available via the Department for Education (DfE) – Suspensions and Permanent Exclusions Statistics.
Rising suspensions show schools are dealing with increasingly complex behaviour challenges. Positive handling, de-escalation and preventative behaviour strategies are essential to keep pupils safe, avoid crisis situations, and reduce exclusion.
The Department for Education’s National Behaviour Survey shows that behaviour management continues to be a major issue for schools, while fairness, consistency and relationships are increasingly recognised as important. In the latest DfE behaviour survey, only 18% of pupils said school behaviour rules were applied fairly “all of the time”, while 44% said “most of the time.” Teacher perceptions of fairness have improved but behaviour management remains a central concern.
What is Positive Handling in Schools?
Positive handling in schools is the proactive, planned and legal use of supportive strategies including the use of “reasonable force” as a last resort (only using physical intervention when absolutely necessary), to manage challenging behaviour from students – in order to help protect students from harm and to prevent damage to people and property. It focuses on safety, prioritises de-escalation and communication, and in maintaining the dignity of children. Positive handling in schools training supports staff who are having to make split-second decisions every day to keep children safe – often in highly challenging, fast-moving, and emotionally charged situations. Positive handling in schools is underpinned by safeguarding principles and legal frameworks, ensuring that any intervention is:
Reasonable
Proportionate
Necessary
The least restrictive option available
At its core, positive handling is not about restraint , it is about preventing situations from reaching crisis point wherever possible.
Why positive handling in schools is increasingly important
Recently, schools have received increased pressure in relation to behaviour management and pupil wellbeing. The updated Department for Education guidance has reinforced expectations around safe behaviour management, stating: “School staff have the power to use reasonable force to prevent pupils from hurting themselves or others, from damaging property, or from causing disorder.”
Alongside this, schools are expected to demonstrate stronger evidence of:
Incident recording and reporting
Clear safeguarding decision-making
Parental communication and transparency
Staff competence in behaviour management and intervention
This shift means schools must now be able to justify not only what actions were taken, but why those decisions were appropriate at the time.
What is positive handling in practice?
In practice, positive handling in schools is a graduated response system that includes:
Prevention – Understanding triggers and removing escalation risks early.
De-escalation – Using communication, tone, and environment management to reduce tension.
Supportive intervention – Offering structured choices and boundaries without confrontation.
Physical intervention – Only as a ‘last resort’ when there is an immediate risk of harm to the pupil or others.
Understanding behaviour: The Aggression Curve
The Aggression Curve is a widely used framework in schools to understand how behaviour escalates. Understanding this cycle is essential for reducing the need for physical intervention. The stages include:
1. Trigger Phase A pupil experiences a stressor (e.g. conflict, academic pressure, sensory overload).Early intervention is most effective here. 2. Escalation Phase Behaviour begins to intensify (e.g. refusal, agitation, raised voice). Staff should remain calm and avoid confrontation. 3. Crisis Phase Behaviour may become unsafe or physically aggressive. Safety becomes the priority and intervention may be required. 4. Recovery Phase Emotional state begins to stabilise. Space and calm are essential. 5. Post-Crisis Phase Emotional fatigue, embarrassment or distress may occur. Reflection and restorative support are key.
Legal framework and Duty of Care in schools
Positive handling sits within several key pieces of UK legislation:
Education and Inspections Act 2006 – permits reasonable force
Children Act 1989 & 2004 – welfare of the child is paramount
Health and Safety at Work Act 1974 – duty to protect staff and pupils
Equality Act 2010 – ensures fair and non-discriminatory practice
Schools also operate under a clear duty of care, meaning staff must take reasonable steps to prevent foreseeable harm. This requires staff to consider:
Is there immediate risk of harm?
Has de-escalation been attempted?
What is the least restrictive option?
Is intervention proportionate to risk?
Physical intervention and restraint
Physical intervention should always be a last resort. It may only be used when there is an immediate risk of harm, for example:
Preventing injury to a pupil or staff member
Stopping serious damage to property
Preventing a pupil from entering a dangerous situation
However, intervention must always be:
Reasonable
Proportionate
Time-limited
Carried out by trained staff wherever possible
Incorrect restraint techniques can result in serious harm, which is why training and consistency are critical.
Following any incident, schools should:
Record what happened clearly and objectively
Inform parents/carers
Review the incident to inform future practice
Screening, searching and confiscation
Schools also have legal powers to search pupils for prohibited items, including:
Weapons
Drugs
Alcohol
Stolen property
Fireworks
Offensive or illegal material
In most cases:
Searches should be carried out by trained staff
A witness should be present
Pupil dignity must be maintained at all times
These powers support safeguarding and help maintain safe learning environments.
Why positive handing in schools training is essential for school staff in 2026
Factors that often influence the need for staff training are regulatory change, guidance and expectations.
With increasing scrutiny from safeguarding bodies and updated Department for Education expectations, schools must be able to evidence:
Consistent staff training
Safe behaviour management procedures
Accurate incident recording
Defensible decision-making under pressure
Without training, staff are expected to make complex safeguarding decisions in real time without the tools to do so safely.
As one Ofsted-aligned safeguarding principle states: “Safeguarding is everyone’s responsibility, and effective training is essential to ensure staff act appropriately and confidently in safeguarding situations.”
De-escalation strategies and communication techniques, including the SCARF model
Legal guidance and reasonable force frameworks
Safe principles of physical intervention
Incident management and professional decision-making
This training is designed for teachers, teaching assistants, pastoral staff, SEN teams, safeguarding leads, and wider education professionals.
Conclusion
Positive handling in schools is not simply about responding to behaviour incidents, it is about preventing escalation, protecting wellbeing, and ensuring legal and professional accountability in every decision. With updated guidance from the Department for Education and increasing behavioural pressures across schools, staff training is no longer optional. It is a core safeguarding requirement.
Schools that invest in structured positive handling training are better equipped to:
Prevent incidents before they escalate
Reduce reliance on physical intervention
Improve staff confidence and consistency
Strengthen safeguarding outcomes
If your school is reviewing its behaviour management approach or looking to strengthen staff confidence in handling challenging situations safely, investing in structured training is a practical next step. The Positive Handling in Schools Online Training Course provides clear, scenario-based guidance on de-escalation, lawful decision-making and safe intervention, helping staff apply policy confidently in real-world situations. To find out more about the course or discuss how it can support your organisation, please contact us or click the link above to purchase directly.
Employee absence remains one of the biggest challenges facing UK businesses. It affects productivity, team morale, and operational costs, making effective absence management critical for organisational success.
With the Employment Rights Act 2025 now in force and key employment law changes being introduced in stages between 2026 and 2027, employers must implement and begin to prepare for significant updates to statutory sick pay (SSP), earnings thresholds, and unfair dismissal protections.
Implementing robust absence management policies is no longer optional. These policies help organisations remain compliant, maintain operational efficiency, and support a resilient and engaged workforce. By focusing on structured procedures, proactive communication, and employee wellbeing, businesses can reduce absenteeism and minimise disruption.
Key Changes in UK Absence Management Under the Employment Rights Act 2025
The Employment Rights Act 2025 introduces a series of reforms to existing employment law, including amendments to the Employment Rights Act 1996. The key changes affecting absence management include:
Day-One Statutory Sick Pay (SSP)
Changes to SSP have introduced entitlement from the first day of sickness absence, removing the current waiting period.
Employers should be updating payroll systems, absence policies, and manager training to ensure consistent handling of sickness absence from day one. Early support can also improve employee wellbeing and support a faster return to work.
Removal of the Lower Earnings Limit
Reforms extend SSP eligibility to lower-paid workers who are currently excluded under existing rules.
While this may increase employer costs, it supports fairness and ensures greater equality in workplace sickness cover.
Shortened Unfair Dismissal Qualification Period
The qualifying period for unfair dismissal protection is expected to reduce in 2027, meaning employees may gain protection earlier in their employment.
This increases the importance of clear probation processes, consistent absence management, and early intervention where issues arise.
Why Absence Management Matters:
Effective absence management isn’t just about compliance, it has a direct impact on organisational performance.
Poor absence management can result in:
Increased operational costs due to cover and overtime
Reduced team morale and increased pressure on staff
Lower productivity and missed deadlines
Increased legal risk from inconsistent processes
A structured approach ensures organisations can respond fairly and consistently to both short and long-term absence while demonstrating a commitment to employee wellbeing.
Practical Steps for Employers
To prepare for upcoming changes, organisations should:
Review and update absence management policies in line with the Employment Rights Act 2025
Strengthen procedures for managing short- and long-term absence
Introduce or expand flexible working arrangements where appropriate
Ensure payroll systems can accommodate changes to SSP entitlement
Provide training for managers to handle absence confidently and consistently
Absence Management Best Practices
Understanding Absence Patterns Track and analyse absence data to identify trends and underlying causes. Early intervention can reduce repeat absence and long-term disruption.
Manager Responsibilities Managers play a key role in effective absence management. They should:
Apply policies fairly and consistently
Maintain confidentiality at all times
Support employees returning from absence
Follow correct procedures for capability and absence cases
Monitoring and Supporting Staff
Maintain accurate absence records
Conduct structured return-to-work interviews
Provide support for long-term health conditions
Use early intervention to prevent recurring absence
Communication and Wellbeing A positive workplace culture is essential. Encourage open conversations about health and wellbeing, and signpost support such as occupational health, counselling, resilience training, and flexible working options
Legal and procedural frameworks relating to absence and SSP
Fair and consistent application of absence policies
Practical strategies for managing short and long-term absence
Supporting employee wellbeing and workplace resilience
Through real-life scenarios and practical exercises, learners develop the confidence to:
Apply policies consistently
Handle absence situations professionally
Support employees returning to work effectively
The Wider Benefits of Effective Absence Management
Investing in absence management delivers clear organisational benefits:
Reduced absenteeism and operational disruption
Improved employee engagement and morale
Stronger legal compliance and reduced risk
A more resilient and supportive workplace culture
With the Employment Rights Act 2025 now in force and employment law changes being introduced throughout 2026 and 2027, now is the time to review and strengthen your approach to absence management. These updates are already beginning to take effect, and organisations should ensure they understand the changes and have the right processes and training in place to implement them effectively.
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