Equality, Diversity and Inclusion Training (For All Employees)

Course content

1Introduction

In this opening chapter, you’ll explore the core concepts of equality, equity, diversity, inclusion, and belonging. Each concept is clearly defined and explained, giving you a strong understanding of what they mean in the workplace and why they are important for creating a supportive, fair, and productive environment.

You’ll also discover how these five concepts interconnect, forming a holistic approach to workplace diversity and inclusion. By seeing how they work together, you’ll understand how fostering all of these elements can drive better outcomes for employees and the organisation as a whole.

The chapter also highlights the financial and non-financial costs to organisations that fail to prioritise an inclusive and diverse workplace.

2Law and legislation

In this chapter, you’ll explore the key legislation that underpins workplace equality, diversity, and inclusion, including the Equality Act (2010) and the Worker Protection Act (2023). You’ll gain a clear understanding of the Protected Characteristics, with each of the nine characteristics explained, and learn who the law protects in the workplace.

The chapter also covers Prohibited Conduct, including direct and indirect discrimination, harassment and bullying, victimisation, and failure to make reasonable adjustments, with multiple practical examples and real-world case studies to illustrate how these behaviours can affect individuals and organisations.

You’ll also learn about organisational responsibilities, including vicarious responsibility, and your own personal responsibilities to uphold the law. The chapter also examines the potential consequences of failing to comply with legislation.

By the end of this chapter, you’ll understand how workplace law supports a fair and inclusive environment and how knowledge of legislation can help prevent discrimination and protect all employees.

3Making a complaint of harassment or discrimination

This chapter guides you through the steps to take if you experience or witness discrimination, harassment, or other prohibited conduct in the workplace. You’ll learn how to raise a concern, access advice and support, and follow your organisation’s policies and procedures effectively.

The chapter explains the process for making a complaint or grievance, including what to expect during hearings and investigations. You’ll also explore options if the issue is not resolved internally, including employment tribunals and other formal channels.

Through practical guidance and case studies, this chapter equips you with the knowledge to act confidently and responsibly, ensuring that your workplace remains inclusive, fair, and compliant with equality and employment law.

4Fostering an equal, diverse and inclusive workplace

This chapter focuses on practical strategies to create and maintain an inclusive, diverse, and equitable workplace. You’ll learn how organisations and individuals can actively promote equality, diversity, inclusion, and belonging in daily work life.

Workplace Policies and Training
Explore the essential components of effective workplace policies and training programmes. This includes guidance on anti-discrimination policies, harassment and bullying procedures, reasonable adjustments, and ongoing staff development, ensuring your organisation is fully equipped to support all employees.

Promoting Inclusivity
Learn practical ways to promote inclusivity, from fostering collaborative team environments to encouraging participation and engagement from all employees.

Allyship
Understand what it means to be an ally in the workplace, how to support colleagues from diverse backgrounds, and practical actions you can take to champion equality and inclusion.

Inclusive Communication
Discover the importance o

This chapter focuses on practical strategies to create and maintain an inclusive, diverse, and equitable workplace. You’ll learn how organisations and individuals can actively promote equality, diversity, inclusion, and belonging in daily work life.

Workplace Policies and Training
Explore the essential components of effective workplace policies and training programmes. This includes guidance on anti-discrimination policies, harassment and bullying procedures, reasonable adjustments, and ongoing staff development, ensuring your organisation is fully equipped to support all employees.

Promoting Inclusivity
Learn practical ways to promote inclusivity, from fostering collaborative team environments to encouraging participation and engagement from all employees.

Allyship
Understand what it means to be an ally in the workplace, how to support colleagues from diverse backgrounds, and practical actions you can take to champion equality and inclusion.

Inclusive Communication
Discover the importance of inclusive language, including the correct use of pronouns and terminology. You’ll see examples of inclusive communication in practice and learn how thoughtful language can foster a culture of respect and belonging.

Stereotypes and Unconscious Bias
Examine stereotypes and unconscious bias, including how they influence decisions, behaviours, and workplace interactions. This section provides strategies for recognising and mitigating bias, helping you make fairer, more inclusive choices every day.

Knowledge Test / Summary
The chapter concludes with a knowledge test and summary, reinforcing your learning and helping you apply these concepts to create a truly inclusive and equitable workplace.

This chapter focuses on practical strategies to create and maintain an inclusive, diverse, and equitable workplace. You’ll learn how organisations and individuals can actively promote equality, diversity, inclusion, and belonging in daily work life.

Workplace Policies and Training
Explore the essential components of effective workplace policies and training programmes. This includes guidance on anti-discrimination policies, harassment and bullying procedures, reasonable adjustments, and ongoing staff development, ensuring your organisation is fully equipped to support all employees.

Promoting Inclusivity
Learn practical ways to promote inclusivity, from fostering collaborative team environments to encouraging participation and engagement from all employees.

Allyship
Understand what it means to be an ally in the workplace, how to support colleagues from diverse backgrounds, and practical actions you can take to champion equality and inclusion.

Inclusive Communication
Discover the importance of inclusive language, including the correct use of pronouns and terminology. You’ll see examples of inclusive communication in practice and learn how thoughtful language can foster a culture of respect and belonging.

Stereotypes and Unconscious Bias
Examine stereotypes and unconscious bias, including how they influence decisions, behaviours, and workplace interactions. This section provides strategies for recognising and mitigating bias, helping you make fairer, more inclusive choices every day.

Knowledge Test / Summary
The chapter concludes with a knowledge test and summary, reinforcing your learning and helping you apply these concepts to create a truly inclusive and equitable workplace.

5Assessment

The course concludes with a short assessment designed to test your knowledge and understanding of equality, diversity, inclusion, and workplace law. This final section reinforces key concepts from all chapters, including protected characteristics, prohibited conduct, inclusive behaviours, and fostering an inclusive workplace.

Successfully completing the assessment demonstrates your understanding of how to promote equality, prevent discrimination, and support an inclusive and diverse workplace, and allows you to receive your course certificate.