Care Certificate Training Online: Guide for Care Workers

Care Certificate Training > 15 Standards Covered

Care Certificate Training is a cornerstone of learning for health and social care workers in the UK. It ensures that all staff have the skills, knowledge, and behaviours needed to deliver safe, compassionate, and high-quality care. Introduced in 2015, it was developed jointly by Skills for Care, Health Education England, and Skills for Health.

If you work in the care sector — whether in a care home, domiciliary care, or a healthcare setting — understanding and achieving the Care Certificate is essential. It’s also a requirement closely monitored by the Care Quality Commission (CQC), the regulator of health and social care in England.

If you want to get started immediately, you can purchase our Care Certificate Online Training — a flexible, accredited course designed to meet all 15 standards.

The Care Certificate, All-in-One Course, 17 Modules, 15 Standards, 18 CPD Points

Why the Care Certificate Matters

Care Certificate Training is more than a checklist — The Care Certificate drives consistent, safe practice across settings such as care homes, domiciliary care and hospice services.

The Care Certificate is about embedding the right values and standards into everyday practice. For new care workers, it ensures they meet the same baseline of competency, no matter where they work. For employers, it provides evidence to the CQC that its team is trained and compliant.

Without the Care Certificate, care providers risk failing regulatory inspections, and staff may lack the essential skills to meet service users’ needs safely and respectfully. Completion of Care Certificate Training improves quality of care, strengthens employer compliance during CQC inspections, and supports career progression into NVQs and further qualifications.

The 15 Standards of the Care Certificate

Each care certificate standard covers a fundamental aspect of delivering care. Below is a breakdown of all 15 standards of the care certificate and how they link to additional training you can take to deepen your knowledge.

1. Understand Your Role – Covers responsibilities, codes of conduct, and working relationships in care. It’s the foundation for professional practice.
2. Your Personal Development — Encourages reflection, feedback, and continuous learning to improve your care skills.
3. Duty of Care — Knowing your duty of care means understanding legal and moral obligations to keep people safe from harm. Enhance this with our Duty of Care Training.
4. Equality and Diversity — Every service user deserves respect and fair treatment. See our Equality, Diversity & Inclusion course.
5. Work in a Person-Centred Way — Person-centred care puts the individual at the heart of decision-making. Deepen your skills with our Person-Centred Care Training.
6. Communication — listening, reporting and non-verbal cues. Strengthen skills with our Principles of Communication module.
7. Privacy and Dignity — respect and safeguarding personal boundaries. Try Privacy & Dignity Training.
8. Fluids and Nutrition — hydration, mealtime support and monitoring. Study Nutrition & Hydration.
9. Mental Health, Dementia & Learning Disabilities Awareness — recognising and responding effectively. Recommended courses:
   • Mental Health Awareness
   • Dementia Awareness
   • Learning Disability Awareness
10. Safeguarding Adults — legal duties to protect vulnerable adults. See Safeguarding Adults Training.
11. Safeguarding Children — recognising risk to children and responding. Visit Safeguarding Children Training.
12. Basic Life Support (First Aid) — emergency response and CPR. Practical skills in Emergency First Aid at Work.
13. Health and Safety — safe practice, risk assessment and incident reporting.
14. Handling Information — confidentiality, GDPR and accurate record-keeping.
15. Infection Prevention & Control — hygiene, PPE and outbreak prevention. Further learning: Infection Control Training and Infection Prevention & Control for Care Workers.

CQC Compliance and the Care Certificate

The Care Quality Commission expects providers to show staff competence. A completed Care Certificate portfolio — paired with records of ongoing training — is strong evidence during inspections that your workforce meets the required standards for safe, effective and compassionate care.

Benefits for Workers and Employers

• Staff confidence: practical knowledge to handle everyday care scenarios.
• Quality assurance: consistent standards that improve outcomes for service users.
• Career development: a stepping stone to NVQs and higher qualifications.
• Regulatory readiness: clear audit trails and documentation for CQC visits.

RealSense Learning — Courses That Complement the Care Certificate

RealSense Learning offers a full suite of courses that map directly to the Care Certificate standards. These bite-sized, online modules allow learners to target specific gaps or provide refresher training to existing staff.

Ready to Get Started?

Ready to start? Sign-Up to our Care Certificate Online Training today. If you are pursuing a career in Social Care then start your journey to becoming a competent, confident, and compliant care professional today.

Enrol in our Care Certificate Online Training and take the first step towards a rewarding career in health and social care. If you are overseeing careworkers in a care setting then here you can provide your team with a CQC-aligned learning path that’s easy to evidence and simple to complete.